What's this? The report will be this Friday.
No matter which position, I want to stay.
I spent the past 8 years in this company.
I love selling good products, and seeing happy customers.
I progressed through hard work.
Please don't take that away.
If I stay in this company,
I’ll take responsibility for that trouble.
I beg you.
I thought it'd move them, but...
What are you doing?
- What? - Stand up.
Yes...yes.
Before you beg,
don't let shameful things happen.
Yes, you’re right.
Your penalty will be announced on Friday.
Self-reflect at home.
Yes.
Yes, I understand.
Self- reflecting at home on wrongdoings ]
I’m making the same old mistake.
Unending binge eating.
Sweet and sour pork, jjajangmyun and...fried dumplings.
Hey, c'mon. Food's here.
Enjoy your meal.
Sure!
Yes. Under stress, I want to eat.
I hide away and eat like mad.
And I put on weight.
Sure, it’s an illness.
It's Friday tomorrow? One more day.
A day's like a year, so stressful.
You sure can eat.
Under stress, spicy food is a comfort.
Did you end with that guy?
- Who? - Your fated one.
Sure. If I hung on, I'd be insane.
Don’t people go crazy in love?
A guy who makes me love-crazy is my wish.
I dated a playboy; I liked a married guy.
My eyes are a problem. I can't read men.
The men have eye problems
for not seeing your worth.
Eat. Your jaw dropped.
What's with you?
Are you feeling sorry I might get fired?
I spoke the truth. It made you feel bad?
Don’t tell me...
you like me?
You forgot my rules?
If we develop feelings for each other, our contract ends.
I never break my own rules.
Oh, yeah! Only 10 days are left.
- For what? - Our contract.
Mm?
Only 10 days is 30 hours.
Oh! It went that fast?
Why?
Gonna miss it?
You? Won’t you miss it?
Why would I? To me, it's business.
I sure won’t, either.
What do I care?
What will we do in the time left?
Don’t make me do jobs.
Let's go on a serious date?
Things to do with a boyfriend or places you want to go.
Wow! Spicy! My stress is gone.
Hey! How about another order?
Ajumma! Another set, please!
My appetite's good. Yummy!
I really will get fat!
Hello.
Yes, I’m Oh Dal Ja.
A Staff Movement is posted?
[Oh Dal Ja : Customer Service Department]
It’s that woman.
Yes.
So unfortunate.
So I’m transferred to the Customer Service Department.
Don’t miss me too much.
It's the same building.
You can still see me.
Don't plan a secret farewell party.
We just had a party. Don't spend money.
You got it?
Is your speech over?
Oh...ah, yes.
She’s done.
Start work. One hour before broadcast.
- Sure. - Ah, gosh. - It's over.
That's it.
Live broadcast is important.
Ah...well then...
Work hard.
I’m going now.
I’m really going.
Son Yeon Suk, do you have that info I wanted?
Yes.
- Is this it? - Ah...
Though I didn’t expect much,
I'm sad after 8 years working together.
~ let me feel love, my baby ~
~ hold me tight, my true love ~
~ I missed you so long ~
~ flying to my side ~
~ you're my destined one forever ~
~ my miracle love ~
[ I’ll keep your place for you, you must come back! ]
[ If I get stuck with something, can I see you? ]
[ We’ll miss you a lot! ]
[ If there’s no one to eat with, call me anytime ]
[ Ms. Oh! Fighting! ]
[ We love you, Ms. Oh! ]
[ Come back in a month or we won’t wait for you ]
[ When you face problems, fighting, Oh Dal Ja! ]
I was just thinking of our 8 years together.
Thanks, everybody.
I’ll be right back.
She’s gone.
Now no-one will buy us supper.
We should've had a party.
- Yes. - Goodbye! - Heartache!
No need to be sad. Won’t she be back?
She said so herself.
That’s true.
Oh Dal Ja survives like a weed!
Will she really?
[ Customer Satisfaction Service ]
Why do you always make mistakes? What's this?
Oh...Unni!
Uh oh. Call me Manager Go.
Oh! Hi, Manager Go.
I start here today. I'm Oh Dal Ja.
Welcome, Oh Dal Ja.
We're in the same department!
Welcome.
For having me, thank you very much, Manager Go.
You’re now in Customer Service.
It's busy and noisy. A lot happens.
It's the frontline.
Dealing with customers by phone, handling orders and returns,
facing customer dissatisfaction daily,
identifying serious cases
for Customer Management.
That's where you’ll work.
Ooh!
You won't pass time slowly.
It's busier than where you were
because feedback is in real-time.
I understand.
I’ll work hard.
Anything to be wary of?
Well, not "anything", just a person.
Who are you talking about?
Haven’t you heard?
Customer Management *Gargamel. (Smurfs Witch Queen)
Customer Management Gargamel?
It's Gargamel.
Gargamel?
She doesn't act humanely.
If she picks on you, you'll leave in a coffin.
After one month, a dozen new employees cried to leave.
Though Dal Ja is a weed, it'll be hard.
Maybe she’ll never return to us.
Ah, Dal Ja...
Gargamel?
Who is it? What's up?
Wait and see.
Be prepared for the worst.
Who ate kimchi kimbap?
I said not to relax in phone service.
Your voice can transmit kimchi odour.
I’ll rinse my mouth.
What’s under your desk?
Is this a rubbish dump?
What if cockroaches or rats come?
Will you be responsible for 100 employees' health?
I’ll clear it now.
Take care.
- Oh Bong Soon. - Yes, Team Manager.
You got a customer complaint.
He said you hung up on him.
He kept asking my measurements.
Didn’t I say to get help from our company experts.
Your job is to give friendly customer service.
Never hang up on customers.
I’ll remember.
Isn't friendliness to a pervert caller too much?
- Manager Go, who's she? - Yes, she's..
I start today in Customer Management. I'm Oh Dal Ja.
A new employee?
No, before...
I'm here under a Staff Movement order.
Ah! Seducing a married man,
so his wife acted out a suicide scene...that’s you.
Right, Oh Mal Ja?
I'm Oh Dal Ja.
Due to you, we were flooded with calls.
The 100 hard workers in here,
because of Oh Mal Ja's issue,
were treated as tramps, handling complaints.
Not Oh Mal Ja; it's Oh Dal Ja.
To me,
having you here isn't making me happy.
And having you as my subordinate is a shame.
Know what I mean, Oh Mal Ja?
Well, she’s not perfect
but she works hard.
Of course she needs your guidance.
Don’t run away in tears in days to come.
When I get my old job back, don't beg me to stay.
Ah! I should've held it in.
Now I’ll suffer. Really!
E07: ALL THE HEART NEEDS IS 2% HUMIDITY
Let's start the Spring Promotion meeting.
Why isn’t Oh Dal Ja present?
What? Oh Dal Ja?
Isn’t Oh Dal Ja handling our brand?
I should've explained.
Oh Dal Ja was moved to Customer Management.
So, Son Yeon Suk took over.
Why'd she transfer suddenly?
Well, I'm unsure.
Don’t you know?
A woman threatened to jump to her death.
- Dal Ja got penalised. - Yeon Suk!
They couldn’t fire her, so they moved her.
Really! Why say that?
Rep. Eom should know what happened to Oh Dal Ja.
Uh oh, seriously!
Rep. Eom, it's not your worry.
Let’s start.
Begin. Go on.
First, I'll show you new 2007 products.
- You worked hard. - Thanks.
Is something wrong?
Do you have time to talk?
Hello. Hello!
Her situation is bad.
Didn’t you think she'd be penalised?
I thought she'd get a salary deduction.
It didn't seem so serious.
Act like you don't know.
Pretending to comfort, pretending to help...
Don’t do that.
That hurts Dal Ja's strong pride.
But if I pretend not to know, I feel uneasy.
Do you really like Dal Ja?
If not, it’s better not to trouble her.
Living alone isn't easy for a woman,
especially if she's misjudged as having loose morals.
Maybe you feel uneasy,
but for Dal Ja, it’s her life.
It’s not a joke.
[ Customer Management Team ]
Oh Mal Ja.
These are phone and internet customer complaints.
Call them all.
Separate complaints from compensation cases,
then do a report by this week.
By this week?
Yes, I understand. No problem.
Oh Mal Ja, here's the call list for last month’s payout cases.
By this week.
Oh! You're exerting your authority.
By this week?
Yes, I understand. No problem.
Oh Mal Ja.
By this week.
Oh Mal Ja.
Yes?
Oh Mal Ja.
By this week.
Oh Mal Ja. Oh Mal Ja. Oh Mal Ja.
By this week.
Oh Mal Ja.
Yes?
By this week.
Really? It’s too much to ask.
I’m not a computer or a super power.
How can I do it all this week?
And she keeps calling me Oh Mal Ja.
I’m confused. Am I Oh Mal Ja or Oh Dal Ja?
Really, she's too much!
That’s why your old boss is better, right?
It’s true. Chief Nam is comparatively angelic.
Angel!
Anyway, she’s like a witch.
I really feel like resigning.
I’d welcome it any time.
Oh! Team Manager! Why are you here?
Oh Mal Ja, why are you here in work hours?
I...umm...I...
Moon Ji Oh, about the customer complaint I mentioned...
Eh?
Oh, yes!
Please solve it quickly.
Yeon Hee, product quality led to complaints.
Please talk to manufacturers to quickly process returns.
Yes, I know.
Okay, I settled it all. I should go.
Team Manager, I’m going.
Well, how may I help?
- Are you Nam Jae Soo? - It’s not Nam Jae Soo.
It’s Na... Dae, for "big", Nam Dae Soo.
Well, it doesn’t matter.
Jae Soo or Dae Soo is both me.
Jae Soo’s fine, Jae Soo.
I was called Jae Soo.
My mom changed it so I'd make it big.
Jae Soo, Jae Soo.
How much did she hear?
From 'super power' to 'witch', she heard it all.
I said be wary.
You’re here.
Oh Mal Ja.
Yes, I know.
By this week?
By tomorrow.
Your future is worrying.
- I’m going crazy. - When will you finish?
I... I’m going crazy!
Sorry, we’re closed.
- No rice? - There is.
- Why haven't you eaten? - Working.
You came from work?
Where else?
Go see Grandma. I’ll get food.
Yes.
I’ll sleep over.
Why won't you go home?
No reason. I want to sleep with you.
Jung-Ae*, it’s so long since we slept together. (*Dal Ja’s mum)
Stop fooling, sleep.
What is it?
I’m charging my battery from you.
What?
It's a long time since I smelled your fragrance.
Recently I’ve been stressed.
So...
I’ll get strength from your fragrance.
Is work too tiring?
No.
Why will work tire me? I'm not a newbie.
Is my nagging you to marry stressful?
No.
Don't all moms nag?
No.
I’m single, so I'm sorry for being unfilial.
I’m not nagging you to stress you.
You do it tough alone.
I hope you quickly find someone
and live happily.
I know. I do.
Don’t worry, Mom.
Though your daughter hasn’t been very filial,
I'd never do anything to disappoint you.
Believe in me?
Of course.
Of course I believe.
You’re great.
You live so strongly, you’re great.
Of course, whose daughter am I?
Those two are so lovey-dovey.
People without daughters are pitiful.
I shouldn’t have stopped with a son.
Father!
Where's Tae Bong?
You gave me a real shock.
Because of you, how many doors have I replaced?
Where's my child, Tae Bong?
I'll go deaf. Softer please.
Because of you, I’ll need a hearing aid.
Must you beat around the bush?
You really want to see me go to the Psych Ward?
Because of you, how much money did I waste in 30 years?
What? You want money back from your only daughter?
My daughter is my enemy. Enemy!
Where's Tae Bong?!
That woman's not calling recently?
That’s true.
She'd be busy in her new department.
Is she unwilling to part and dragging it out?
Isn't your contract up in a few days?
Then you won’t meet again?
You’re wrong. I’d know if she's doing that.
How?
She’s easy to read.
Is that so?
If I'm right, what if she really likes you
and is dragging out time?
Then it's 'time out'.
The contract will end.
Business is business.
You know it.
I’m off.
What are you doing?
Oh, Seon Joo!
My back and neck are stiff from working on files.
How's it going?
I almost died at the start
but now I can do it.
A weed like me adapts well.
So cool, your kneeling. That's hard to do.
You saw that?
Yes.
I’m unmarried. I can’t lose my job.
So I knelt for Mom's sake.
You have a good mom.
Usually she's nagging me.
Five minutes is up.
I have to be back or Gargamel raises a ruckus.
See you, Seon Joo.
Thank you!
Saying I’m cool motivated me.
I’m really going now.
Since I can’t avoid work, I should do it happily.
[ Oh Dal Ja ]
[ Customer Feedback ]
[ Kang Tae Bong ]
Oh Mal Ja.
You’re here.
Where's Oh Mal Ja gone?
She didn’t say where she’s going.
Restroom? Maybe she’s there.
Ow.
Ooh.
Excuse me.
Sorry. Can you tell me where that lady is headed?
She asked where Jang Chul Gi lives.
Jang Chul Gi?
Granny, hello. I’m from Handa Home Shopping.
Granny, you waited so long.
This is your humidifier.
Your grandson ordered it for you.
I'm sorry delivery is so late.
It’s alright.
The phone auto order couldn't deliver here
so I came myself.
I see. Thank you.
If you have questions, please read the manual.
Oh...! Kang Tae Bong!
How are you here?
Is your business done?
What?
Oh! You were waiting for me?
If it’s done, let’s go.
I’m starving to death.
How long were you waiting?
Let’s go. Hurry!
Hey! How'd you know I was here?
I didn’t tell anyone of this.
Huh? Huh?
- Very busy recently? - Huh?
Yeah, a bit.
Why?
You haven’t called; you ignore my calls.
Things are tiring lately.
I feel insignificant.
But today, seeing those two get that humidifier,
saying thanks to me over and over,
how can I put it?
I feel important.
I recalled why I did this job.
That’s right.
It was for this feeling I did this job.
When did I start fighting tooth and nail?
I refused to be fired, or be bullied by Gargamel.
I forgot why I worked hard to prove myself.
So I belittled myself like a fool.
Now I remember
I’m worth a lot, and can do important things.
So now I feel great.
I can see that.
Oh!
Oh...! Oh, it’s beautiful!
That's how you are.
How?
- White and pure? - No.
Scattered mess.
Ooh! Heck!
Till the bus comes.
His hand is so comfortably warm.
So comfortable.
Maybe what we really need is a humidifier for our hearts.
Today’s show on humidifiers ends now.
Thank you for watching.
Good. Prepare ending. Cue!
OK! Good work.
Well done. Good work.
Well done.
Good work. See you tomorrow.
Oh! Seon Joo.
Why're you still here?
Waiting for the snow to stop.
Really! It’s snowing a lot.
The other day I saw you with Rep. Eom.
Is anything up between you?
Did Rep. Eom discuss Dal Ja’s problem?
Why do you ask?
I’m curious.
Where'd you two go?
Went for a drink?
Don’t make too much of it.
I’m not...
In that case,
call the weather station.
What?
When will it stop snowing?
Alright.
1-3-1.
We have breaking news.
This evening, Seoul was hit by a snow storm.
[ Snow Storm in Seoul }
All bus services and traffic in Seoul halted due to the sudden snow storm.
[Seoul traffic halts - Snow storm expected to last until dawn ]
An estimated 400,000 people are caught in the snow storm, unable to return home.
The bus isn't coming.
It’s been over an hour.
What to do?
Let’s wait and see.
Are you alright?
I’m managing.
This won’t do. Let’s find a warm place.
What should we do? Look around more?
No. If we keep going, we’ll get sick.
Follow me.
It’s been 3 minutes.
Hurry and eat. Hot soup warms you.
Sure.
Many people can’t get home. Right?
Or why were the shops packed?
We're lucky we found a place. Right?
This room is warm and has hot water, right?
We’re not here to sleep. We’ll go when the snow stops.
- Want some sushi? - Huh?
Oh, sure.
Watch some TV?
[ Seoul Snow Storm ]
Here are reminders.
Seoul traffic will remain halted until dawn.
I repeat reminders to drivers.
Tomorrow morning, try public transport.
What do we do till morning?
On a snowy night, are you lonely?
In that case,
you have the adorable Shin Sae Do here.
Shin Sae Do is here!
Seon Joo, hello.
Hang on. Let go, let go.
Let go!
One sec. It’s alright. It’s ok.
Hey! Let go, you punk!
Try grabbing me again.
Hey! Hey! Wait a minute!
I’m here.
Boring. Better to watch TV.
Oh my. I set myself up.
If I ever do that again, I’ll...still be Shin Sae Do.
- Are you uncomfortable? - Huh?
No, no. It’s good. Good.
Hey! Today’s animal world is very interesting.
Seon Joo is coming as a panther.
Lie back and relax, even take a nap.
No, it’s okay. Forget it.
Why?
Afraid I’ll attack you?
What?
No, it’s not that.
It’s exactly the case.
Relax. That will never happen.
What's that mean?
As a woman, I’m not attractive?
Doesn't this hurt my pride?
Take a nap
or you’ll get eye-bags.
You hurt your back. Gonna sit up all night?
Huh! He's saying I'm old!
You don’t realize my potential.
You think I’m too old and talentless.
You took me too lightly.
Is that so?
Then display your talents.
What will you perform tonight?
Let’s play a round of drawings.
Drawings?
Certainly.
Very well. Let’s begin.
Yay! Orchid.
Hey, you’re an expert.
You grew up on Go Stop.
Everyone has a secret weapon.
What are you doing? Where's your move?
Good. I’ll get this one, it's all mine!
Oh! Wrong one!
What’s this? Do you have this one?
What if I do?
You’re too much!
Let’s have this. Oh! This!
All mine. It's all mine.
Another one.
Is this fraud?
How can it be? I practised whenever I could, that’s all.
Don't say I cheat.
Give me 2 cards quickly.
Very good.
What’s this?
- Still nothing? - Not even close.
Oh Mal Ja isn't here yet?
Well, Team Manager,
there was a snow storm so traffic's jammed...
Stop talking.
Yes.
His sleeping face is adorable.
It’s past 9 o’clock.
Not going to work?
Ah! What to do? I’m late again!
What to do? Big trouble!
Let’s go quickly.
Aren't you coming?
Any passers-by?
Who're you afraid to meet? No-one's here.
No-one knows you around here.
Though we only slept, others won't think so.
Others' opinions bother you?
Of course.
I’m a precious daughter raised strictly, you know?
So embarrassing!
I’m going.
Who the hell is that woman?
- Oh my. - Heck!
What happened?
You left early yesterday, and came late today.
- You really want trouble? - That's not it.
What? You...
You're in yesterday's clothes. You stayed out?
Where'd you go, what'd you do?
I’ll tell you later.
Team Manager Kang came to check you're at work.
Will you keep this up?!
Oh Mal Ja.
You’re here.
By tomorrow.
One moment, Team Manager.
I have a heavy workload now.
Please give this to someone else.
If you find it tough going,
I welcome your resignation.
I can resign any time.
That's easy to do.
But not now.
Right now, I must solve customer complaints.
But my current workload
makes doing that difficult.
So, I hope there's a fairer work allocation.
That’s all.
So you’re saying my work allocation is unfair?
Well, you know it better than I do.
Now there’s a semblance of work ethic.
- Na Hye Sun. - Yes.
- By tomorrow. - Yes.
Also...a customer, Jang Chul Gi, called.
He thanked you for bringing the humidifier.
He worried you didn’t get home in the snow.
Call him now to say you’re back safe.
Well done, Oh Dal Ja.
Hear that, Dal Ja? She called you Oh Dal Ja...
Yay! Oh Dal Ja, you did it!
Oh Dal Ja, Oh Dal Ja, Oh Dal Ja, Oh Dal Ja.
- Really? - Yeah!
She called you Oh Dal Ja!
Congratulations, Ms. Oh!
Thanks!
All we need is indeed 2% humidity.
How much?
Rep. Eom, why are you here?
Did you have a meeting?
No.
I was waiting for you.
For me?
What’s the matter?
I met with my wife.
We agreed to file for divorce next week.
Wee Seon Joo asked if I was sincere.
So I thought over how sincere my feelings were.
Honestly speaking...
I’d like to date you.
I know I put you in a difficult position.
Even speaking to you here
is awkward for you.
But...I can’t run away.
I want to see you.
Will you date me?
No. She has no such intentions.
Kang Tae Bong!
How much do you want to leave?
Should I hold you?
Do it.
Only one thing matters- whether a child can come easily.
Dal Ja, is this really good?
Is this really alright?
No surgery. I’m afraid of it.
No.
Sign here.
Shin Sae Do, are you a man?
For the next month, be my girlfriend?